AI Crew · Lead Concierge

Never sleeps.
Never bluffs your clients.

Hugo answers every inbound lead in about 42 seconds, qualifies them, and books the showing — day or night. And when it isn't sure, it hands the conversation to you instead of making something up.

Hire Hugo — 14 days free

No setup. No prompts. Hugo already knows your listings.

~42s
average reply time
24/7
always answering
3
channels: text · email · web
Replaces an ISA  ·  $4,000/mo → $299/mo
H
Hugo
● Online · Lead Concierge
Hi — is the 2BR on Hoyt St still available? Could I see it this weekend?
Hi Marcus — it is. I've got Saturday 11am or Sunday 2pm open. Which works better for you?
replied in 38s
Saturday 11 works. Also — would the owner take 5% under asking?
Locked in Saturday 11am — you'll get a confirmation by text. On price, I'll bring in your agent directly so you get a straight answer.
Handed to you — Hugo flagged a pricing question it won't answer for you.

The reason you've held off

You can't risk an AI saying
something dumb to a real buyer.

Reasonable. That's why Hugo is built around one rule: it works the lead, but it never improvises past what it actually knows. The judgment calls come to you.

1

It doesn't guess

Hugo answers what it can answer — listing details, scheduling, qualifying questions. It doesn't invent the rest.

2

It hands off when unsure

Price negotiations, judgment calls, anything outside its lane — Hugo pulls you in instead of winging it.

3

You see everything

Every message, every booking, full transcript. You're never blind to what your leads were told.

What Hugo handles

The follow-up you keep
meaning to get to.

Speed to lead

Replies in seconds, not hours

The first agent to respond usually wins the deal. Hugo replies the moment a lead lands — at 2pm or 2am.

Qualifying

Sorts the serious from the curious

Budget, timeline, financing, intent. Hugo asks the right questions so the leads that reach you are ready.

Booking

Puts showings on your calendar

Offers open slots, confirms, and sends reminders — so you stop playing scheduling tag over text.

Nurture

Works the leads you'd let go cold

Follows up across text, email, and web chat for weeks, in your voice, until they're ready to move.

Why it's not just another bot

Built in real estate —
not adapted to it.

Generic AI assistants have to be taught what an MLS is, what a CMA is, why an expired matters. Hugo wasn't. It lives inside Listing3D, so it already knows your listings, your brand, and how a deal actually moves.

That's the difference between a chatbot you have to configure and a teammate that's ready the minute you hire it. No prompt engineering. No setup wizard. You turn Hugo on, and it goes to work.

Hugo $299/mo · free for 14 days
A real ISA $3,500–5,000/mo + commission
Answering service takes a message, can't book
You, at 11pm already asleep

Hugo is one of nine agents in your AI Crew. Most agents start here — then add the rest.

Start in 60 seconds

Put Hugo on your leads
this weekend.

Hire Hugo free for 14 days. If it doesn't answer faster and book more showings than you can on your own, turn it off — no questions.